Role & responsibilities

- Build and own trusted technical relationships with assigned accounts SSD and controller vendors, silicon teams, hyperscalers, and server OEMs
- Resolve customer technical challenges across PCIe link training, NVMe command handling, and CXL device behavior
- Configure and demonstrate Kodiak analyzers and SI-Fi interposers on customer setups, including on-site evaluations and proofs of concept
- Deliver training, product presentations, and workshops to customer engineering and management audiences
- Author application notes and debug guides that make complex protocol behavior clear to a working engineer
- Manage support cases through Jira or CRM systems and escalate to engineering with explicit trace evidence
- Feed field findings back into product management and engineering
- Travel to customer sites, plugfests, and industry events across India and APAC, with occasional international travel

Preferred candidate profile

Required Qualifications

- Strong customer-facing ability you build rapport quickly, present clearly to mixed technical and management audiences, and stay composed and credible when a customer is under schedule pressure
- Bachelor's or master's degree in electrical engineering, computer engineering, or a related field
- 5+ years in validation,



test, firmware, applications engineering, or technical support within storage, semiconductor, or datacenter hardware
- Strong knowledge of the PCIe protocol stack LTSSM and link training, TLP/DLLP structure, flow control, equalization, and error reporting
- Solid NVMe fundamentals — admin and I/O command sets, queue mechanics, namespaces, and status handling
- Familiarity with CXL.io / CXL.cache / CXL.mem, device types 1/2/3, and link initialization
- Demonstrated protocol trace debug experience
- Fluent written and spoken English

Preferred Qualifications

- Prior pre-sales, field applications, or customer training experience at a test-and-measurement or EDA vendor
- Experience with protocol analyzers, exercisers, or error-injection tools
- Exposure to PCIe 6.x/7.0 and CXL 3.x/4.0 bring-up or validation
- Knowledge of SAS/SATA, NVMe-oF, NVMe-MI, or Zoned Namespaces
- Familiarity with datacenter form factors — U.2/U.3, M.2, E1.S, E3.S, CEM — and OCP platform conventions
- Python scripting and Linux troubleshooting fluency (lspci, nvme-cli, kernel logs)

Participation in PCI-SIG, CXL Consortium, NVM Express, or OCP working groups

📌 Field Application Engineer_PCIe, NVMe/CXL (Bengaluru)
🏢 Eilisys - SerialTek
📍 Bengaluru