We are looking for a Expert Profile Quality Executive to join a growing HappinessCue team in Chandigarh. The role helps ensure that clients and experts have a smooth experience on HappinessCue. The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams. The successful candidate will be expected to communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance. HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.
Responsibilities
- expert communication
- profile information
- verification coordination
- scheduling
- booking support
- session follow-up
- feedback handling
- service-quality checks
Requirements
- Experience range: 0-4 years; robust candidates with closely relevant experience may also be considered
- Attention to detail, dependable follow-through and comfortable communication with different stakeholders are important
- The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams
- The successful candidate will be expected to communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance