Role: Customer Support Associate, International Voice/Chat
Key Responsibilities
- Assist US/UK customers with inquiries via Voice and Chat.
- Resolve issues promptly while maintaining quality standards.
- Log interactions and track key metrics like resolution rates and customer satisfaction.
- Education
- Graduate (Any stream)
Location
- Prahladnagar, Ahmedabad
CTC
- 20k-38k CTC/Month
- Shifts
- 24/7 Rotational Shifts (US/UK Night Shifts)
Perks & Perks
- Incentives: Monthly performance-based bonuses
- Night Allowance: Additional monthly payout for night shifts
- Cab Facility: Free pick-up & drop service
- Growth: Rapid internal promotions & international exposure