Job Role: Facilities - Manager
Job location : Mumbai
Key Responsibilities:
- Soft Services Management: Directed and audited soft services including daily housekeeping, solid waste management, garden maintenance, and clubhouse management.
• Ensured the upkeep of common areas, leading to a 15% improvement in overall cleanliness ratings.
• Implemented efficient waste management systems that reduced waste disposal costs by 10%.
- Customer Engagement: Developed and maintained a customer helpdesk system to handle inquiries, complaints, and feedback.
• Created a comprehensive feedback loop that increased customer satisfaction scores by 20%.
• Regularly interacted with customers to address concerns and improve service quality.
- Technical Services Operations: Coordinated general operations and maintenance of firefighting systems and lift operations.
• Introduced preventative maintenance schedules that decreased equipment downtime by 25%.
- Resource Management: Managed budgeting, vendor coordination, and billing processes.
• Successfully negotiated vendor contracts, leading to a 12% reduction in annual service costs.
• Planned and executed budgetary controls that maintained expenses within 5% of the allocated budget.
- Transition and Handover: Oversaw project handovers and ensured compliance with documentation and service requirements.
• Led a smooth transition process for recent projects, reducing handover time by 30%.
Interested candidates, please share your updated resumes @
[email protected]
📌 Facilities - Manager (Mumbai)
🏢 PRL Developers
📍 Mumbai