We are looking for enthusiastic and customer-focused Customer Relationship Associates to be stationed at dealer locations. The role involves interacting with walk-in customers, generating leads, ensuring an excellent customer experience, and supporting dealership operations.
Role & responsibilities
- Build and maintain solid customer relationships.
- Generate and qualify sales leads through customer interactions.
- Coordinate with the sales team for lead conversion and follow-ups.
- Handle customer queries and provide timely resolutions.
- Maintain accurate records of customer interactions and activities.
- Ensure a positive and seamless customer experience at the dealership.
- Meet daily and monthly lead generation and customer engagement targets.
Preferred candidate profile
- Graduate or Diploma holder.
- Freshers and experienced candidates are welcome to apply.
- Excellent communication and interpersonal skills.
- Customer-oriented approach with a positive attitude.
- Comfortable working from a dealer location.