- Own end-to-end delivery for one automotive customer.
- Ensure successful execution of fixed-price, managed services, and T&M; engagements.
- Drive delivery governance, quality assurance, and operational excellence across programs.
- Provide executive-level oversight for project schedules, budgets, risks, and dependencies.
- Act as the primary escalation point for delivery-related issues.
Fixed-Price Program Management
- Lead estimation reviews, solution validation, and delivery planning for fixed-price opportunities.
- Monitor project profitability, effort consumption, scope management, and change requests.
- Ensure delivery commitments are met without schedule slippage or cost overruns.
- Establish proactive risk mitigation plans to protect project margins.
- Drive continuous improvement of delivery processes and governance practices.
Customer Relationship Management
- Build and maintain solid relationships with business and technology leaders within automotive client organizations.
- Conduct executive governance reviews, steering committees, and QBRs.
- Act as a trusted advisor on technology transformation initiatives.
- Drive customer satisfaction and long-term account growth.
Financial Management
- Own account P&L;, revenue, margin, and utilization targets.
- Manage forecasting, budgeting, and financial performance of the account.
- Identify opportunities for efficiency improvements and automation-led cost optimization.
- Ensure healthy project margins through disciplined delivery management.
Business Growth & Presales Support
- Partner with Client Partners and Sales teams to identify growth opportunities.
- Support RFPs, solution reviews, estimations, and customer presentations.
- Contribute to account expansion through proactive proposals and transformation roadmaps.
- Drive mining and cross-selling opportunities within existing accounts.