1. Manage end-to-end recruitment for agent-level positions across business functions.
2. Source candidates through job portals, social media, referrals, and internal databases.
3. Screen resumes and conduct initial telephonic interviews to assess suitability.
4. Coordinate interviews between candidates and hiring managers.
5. Maintain a solid pipeline of qualified candidates for current and future requirements.
6. Ensure timely follow-ups with candidates throughout the recruitment process.
7. Negotiate offers and support candidates through the joining process.
8. Maintain accurate recruitment records, trackers, and daily hiring reports.
9. Achieve assigned hiring targets and improve turnaround time for open positions.
10. Build a positive candidate experience while ensuring adherence to company recruitment policies.
Job Requirements :
- 1-7 years of experience in end-to-end recruitment or related field (IT Recruitment).
- Excellent communication skills in English; ability to effectively communicate with clients, candidates, and internal stakeholders.
- Strong understanding of IT industry trends and technologies; knowledge of relevant job market dynamics.