We are hiring for Customer Support Executive at Noida location!
Location; Noida
Work Mode ; Work from office
Working Days; 6 Days Working / 5 Days working
Shifts; Rotational Shifts
Weekly Off; Rotational
Salary;
For freshers : up to 2.5 LPA
Experience : up to 3 LPA
Roles and Responsibilities
- Handle customer queries and provide timely, skilled support through calls, emails, chat, and other communication channels.
- Understand customer concerns, troubleshoot issues, and provide accurate solutions to ensure a positive customer experience.
- Maintain proper records of customer interactions, complaints, feedback, and resolutions in the CRM system.
- Coordinate with internal teams to resolve complex customer issues and ensure timely follow-up and closure.
- Identify customer needs, collect feedback,
and contribute to improving service quality and customer satisfaction.