Customer Care Executive (Noida)

Customer Care Executive (Noida)

14 Oct
|
Shining Stars Institution & travels
|
Noida

14 Oct

Shining Stars Institution & travels

Noida

JOB OPENING: CUSTOMER CARE EXECUTIVE

Locations: Gurugram / Noida

Profile: Customer Service

Process: Voice and Chat (Blended)

Compensation Package

- Freshers: 20,000 CTC + Performance Incentives
- Experienced Candidates: Up to 30,000 CTC per month + Performance Incentives

Key Responsibilities

- Resolve customer inquiries efficiently through both voice calls and digital chat channels.
- Diagnose customer concerns accurately to provide right-first-time resolutions.
- Maintain qualified, polite, and empathetic communication standards at all times.
- Meet data quality and customer satisfaction metrics.
- Coordinate with internal departments to escalate and resolve complex issues.

Eligibility Criteria

- Education: Open to both Graduates and Undergraduates in any discipline.
- Experience: Both Freshers and Experienced professionals are welcome to apply.
- Skills: Strong verbal and written communication skills in English and Hindi.
- Attributes: Solid problem-solving abilities and a customer-centric mindset.

Interview and Selection

- Format:



Walk-in interviews are currently active.
- Process: Same-day assessment and quick selection framework.

How to Apply

To schedule your interview or submit your profile, connect directly with our recruitment team:

- Contact Person: Aleesha Rahman, Lead HR
- Phone / WhatsApp: +91 (phone hidden)

Thanks & Reagrds

Aleesha Rahman

(phone hidden)

Lead-HR

Shiningstars ITPL

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📌 Customer Care Executive (Noida)
🏢 Shining Stars Institution & travels
📍 Noida

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