Sales & Operations Executive

Job Overview

Krintos is looking for a motivated and result-oriented Sales & Operations Executive to manage customer inquiries, generate sales, coordinate rental operations, and ensure excellent customer service.

The ideal candidate should have good communication skills, a customer-first approach, and the ability to manage sales activities alongside day-to-day operational responsibilities.

Key Responsibilities

- Handle customer inquiries received through phone calls, WhatsApp, website leads, and other channels.
- Generate leads, follow up with prospective customers, and convert inquiries into confirmed rental orders.
- Explain product features, rental plans, pricing, payment terms, and company policies to customers.
- Achieve monthly sales targets and contribute to business growth.
- Coordinate product delivery, installation, relocation, exchange, and return processes.
- Communicate with delivery partners, technicians, warehouse teams, and other departments to ensure smooth operations.
- Track customer orders, product availability, rental agreements, and service requests.
- Follow up with customers regarding rental payments, overdue invoices, and product returns.
- Handle customer complaints and resolve issues promptly.
- Maintain accurate customer records, sales reports, and operational data using MS Excel or Google Sheets.




- Build long-term customer relationships and identify opportunities for repeat business.

Requirements and Qualifications

- Graduate in any discipline.
- 0–3 years of experience in sales, operations, customer service, or business development.
- Freshers with strong communication skills and a willingness to learn are encouraged to apply.
- Good verbal and written communication skills.
- Basic computer knowledge, including MS Excel, Google Sheets, and email.
- Strong negotiation, problem-solving, and customer-handling skills.
- Ability to multitask, coordinate with different teams, and work toward targets.
- A proactive attitude with a solid sense of responsibility and ownership.

Preferred Skills

- Sales and lead generation
- Customer relationship management (CRM)
- Business development
- Operations coordination
- Customer support
- Order management
- Payment follow-up
- MS Excel and data management

What We Offer

- Opportunity to work with a growing rental solutions brand.
- Learning and development opportunities across sales and operations.
- Career growth based on performance.
- Supportive and collaborative work environment.
- Performance-based incentives, as applicable.

Pay: Up to ₹145,000.00 per year

Benefits:

- Provident Fund
- Work from home

Work Location: Hybrid remote in Kolkata, West Bengal

📌 Sales & Operation Executive (Kolkata)
🏢 KIRAN VENTURES
📍 Kolkata