Location: Thane, Maharashtra

Department: Human Resources

Employment Type: Full-Time

Experience: 1-4 Years

We are looking for an enthusiastic and responsible *HR Generalist* to manage day-to-day HR operations and employee lifecycle activities. The role will involve recruitment coordination, onboarding, attendance, employee relations, HR documentation, performance management, and employee engagement.

Key Responsibilities

1. Recruitment & Hiring

* Coordinate the end-to-end recruitment process from sourcing to joining.

* Screen candidates and conduct initial HR interviews.

* Coordinate interviews with Operations and other stakeholders.

* Maintain recruitment trackers and provide regular hiring updates.

* Coordinate offer letters and joining formalities.

* Follow up with selected candidates to ensure smooth joining and reduce dropouts.

2. Employee Onboarding & Induction

* Complete joining documentation and verification.

* Conduct HR induction and explain company policies, processes, and benefits.

* Coordinate employee ID cards, access, and other onboarding requirements.

* Ensure all employee records are updated accurately.

3. Employee Lifecycle Management

* Handle employee movements including confirmation, transfers, promotions, and separations.

* Prepare and manage HR letters such as confirmation, warning, separation, relieving, and experience letters.

* Coordinate employee exit formalities and ensure proper handover.

* Support Full & Final settlement coordination.

4. Employee Relations

* Address employee queries and concerns professionally.





* Coordinate with employees, TLs, Managers, and Operations teams for HR-related matters.

* Support disciplinary and corrective action processes as per company policies.

* Maintain confidentiality while handling employee-related matters.

5. Performance & Employee Engagement

* Support probation/confirmation and performance management processes.

* Coordinate employee engagement activities and internal HR initiatives.

* Assist in implementing HR policies and employee communication initiatives.

6. Compliance & Documentation

* Maintain employee files and ensure required documents are available.

* Ensure HR processes are aligned with company policies and applicable statutory requirements.

* Maintain confidentiality of employee and company information.

* Required Skills

* Good verbal and written communication skills.

* Robust interpersonal and employee-handling skills.

* Good knowledge of MS Excel and HR MIS.

* Ability to manage multiple tasks and deadlines.

* Strong coordination and follow-up skills.

* Good problem-solving and decision-making abilities.

* Knowledge of HR policies and employee lifecycle processes.

* Ability to work independently as well as with cross-functional teams.

* Preferred Candidate

* Graduate/Postgraduate in HR, Business Administration, or a related field.

* 14 years of experience in HR Generalist/HR Operations/HRBP support.

* BPO/ITES experience will be an advantage.

* Candidates with hands-on experience in recruitment, employee lifecycle, HR MIS, and employee relations are preferred.

📌 Human Resource Generalist (Thane)
🏢 Sterling Customer Experience
📍 Thane