- Prepare quotations based on customer requirements and follow up for order closure
- Create and process Sales Orders in ERP
- Support the On-field Sales Team with documentation, price sheets, customer data, and follow-ups
- Raise backorder requests with the Purchase team for items not in stock
- Follow up with customers for pending payments; maintain payment and order status trackers
- Generate periodic sales and inventory reports in Excel for management review
- Maintain organized communication and ensure timely responses to customers and sales team
Requirements:
- Strong communication skills with confidence handling B2B conversations
- Good working knowledge of Excel (VLOOKUP, pivot tables preferred)
- Experience preparing quotations and handling basic commercial terms
- Experience working with an ERP system
- Exposure to technical / industrial products is an advantage
- Should be proactive, structured, and diligent in follow-ups