Shift Hours: Early Morning (4 am - 1 noon)

Key Responsibilities:

- Exceptional English Proficiency: Strong verbal and written English communication skills.
- Customer Support: Deliver excellent customer service via calls, messages, and emails.
- Customer Retention: Maintain and strengthen relationships with existing customers through regular follow-ups.
- Escalations and Complaints Management: Handle customer complaints professionally, resolve issues promptly, and escalate complex matters when required.
- Office-Based Role: Work from the office and collaborate with the team.
- Daily Reporting: Prepare and submit accurate daily reports on time.
- HR Documentation and Support:



Experience in handling HR documentation and assisting with HR-related duties will be an advantage.

Qualifications:

- Education: A bachelor’s degree is required.
- Experience: Preference will be given to candidates with relevant experience.

Job Type: Full time

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Leave encashment
- Paid time off

Education:

- Bachelor's (Preferred)

Experience:

- total work: 1 year (Preferred)
- Customer service: 1 year (Required)

Language:

- English (Required)

Work Location: In person

📌 Customer Service Representative (Amritsar)
🏢 Alligator Solutions
📍 Amritsar