Key Responsibilities:

- Expertise in Incident response escalations alarm systems video monitoring
- Analytical decision making
- Strong attention to detail documentation and compliance experience
- Leverage data to identify opportunity areas derive insights and identify patterns
- Ability to effectively communicate business problems solutions results
- Proficient in Excel PowerPoint
- Advanced skills in Deep dive and Root cause analysis
- Strong communication skills
- Excellent oral verbal skills in English to contact customers via
- calls emails
- Ability to work with stakeholders and bring a project to completion
- Strong Fraud detection techniques and case management experience
- Strong attention to detail
- Documentation and compliance
- Leverage data to identify opportunity areas
- Ability to effectively communicate the business problem solutions and results through dashboards
- Ability to process large amounts of data to derive insights and identify patterns
- Proficient in Excel PowerPoint
- Intermediate to advanced statistical skills




- Advanced skills in Deep dive and Root cause analysis
- Strong communication skills
- Excellent oral and verbal skills in English to contact customers via
- calls SMS chats and emails
- Ability to work with stakeholders and bring a project to completion
- Knowledge of video systems
- Strong attention to detail
- Documentation and compliance
- Leverage data to identify chance areas
- Ability to effectively communicate the business problem solutions and results through dashboards
- Ability to process large amounts of data to derive insights and identify patterns
- Proficient in Excel PowerPoint
- Advanced skills in Deep dive and Root cause analysis
- Strong communication skills
- Excellent oral and verbal skills in English to contact customers via
- calls SMS chats and emails
- Ability to work with stakeholders and bring a project to completion

📌 Process Specialist (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru