- Job ID: 10654BR
- Location: India-Bangalore
- Work Setup: Onsite
- Job Category: Customer Support
- Posting Date: May 21, 2026

- Provide exceptional support to customers via phone, chat, and email, addressing inquiries and resolving issues efficiently.
- Collaborate with internal teams, including product engineering and management, to resolve complex cases.
- Research and troubleshoot customer questions, ensuring accurate and timely solutions.
- Maintain detailed records of customer interactions and case resolutions.
- Share knowledge and best practices with team members to foster a collaborative environment.
- Strive to exceed customer expectations by delivering world-class service.
- Continuously develop product and industry knowledge to enhance support capabilities.

Required Qualifications:





- Excellent time management and organizational skills.
- Strong listening and communication skills, both oral and written.
- Demonstrated ability to problem solve and troubleshoot customer issues.
- Self-motivated and proactive team player with a cooperative mindset.
- Desire to provide outstanding customer service and exceed expectations.
- Work experience in accounting/finance or a related college degree.

Preferred Qualifications:

- Prior customer service experience of 2+ years.
- Experience supporting accounting or finance software products or Accounting degree.
- Ability to adapt quickly to new technologies and processes.

📌 Accounting Customer Support Analyst (Bengaluru)
🏢 Deltek
📍 Bengaluru