- Communicate with customers through phone calls, emails, and face-to-face interactions.
- Handle customer inquiries, complaints, and feedback professionally.
- Build and maintain solid customer relationships.
- Provide information about company products, services, and offers.
- Follow up with existing customers and potential clients.
- Maintain customer records and update databases.
- Coordinate with the sales and support teams to resolve customer issues.
- Support customer retention and achieve customer satisfaction targets.
- Identify customer needs and recommend suitable products or services.
- Prepare daily reports and maintain accurate documentation.