17 Oct
|
BizzBuzz Creations.com
|
Kanpur
17 Oct
BizzBuzz Creations.com
Kanpur
We are looking for confident, enthusiastic, and target-driven professionals to join our UK International Sales Team. If you have excellent communication skills, a passion for customer interaction, and the ability to turn customer interest into successful sales, this opportunity is for you!
Key Responsibilities
Customer Interaction & Support
- Manage inbound and outbound calls with UK-based customers, ensuring a professional and positive customer experience.
- Understand customer needs, address queries, and provide effective solutions.
- Handle customer concerns with patience, empathy, and a solution-oriented approach.
- Maintain high standards of call quality, professionalism, and customer satisfaction.
Sales & Business Development
- Identify customer requirements and recommend relevant products or services.
- Convert potential leads into successful sales while achieving monthly targets and performance KPIs.
- Follow up with interested prospects to maximize conversions and close sales opportunities.
- Maintain accurate customer details, call records, and sales updates in the CRM system.
Process Compliance & Performance
- Adhere to UK process guidelines, calling scripts, and company policies.
- Ensure the confidentiality and security of customer information.
- Consistently meet quality, productivity, and compliance standards.
- Collaborate with team members and supervisors to achieve individual and organizational goals.
Required Skills & Qualifications
- Excellent spoken English with clear pronunciation and a neutral accent.
- Experience in BPO, international sales, customer service, or international calling is preferred; UK process experience will be an added advantage.
- Strong communication, negotiation, persuasion, and relationship-building skills.
- A target-driven mindset with the ability to perform in a quick-paced environment.
- Basic computer proficiency and familiarity with CRM software.
- Minimum Qualification: 12th Pass; graduates will be preferred.
- Willingness to work in UK shifts and meet defined performance expectations.
What We’re Looking For
- A confident communicator who can build trust and rapport with customers.
- A proactive individual with strong listening and problem-solving abilities.
- A customer-focused professional with a passion for sales and business growth.
- Someone who takes ownership, embraces challenges, and strives to achieve results.
Pay: Up to ₹100,000.00 per month
Application Question(s):
- Willingness to work in UK shifts
- Are you willing to relocate to Kanpur for this job opportunity?
Education:
- Bachelor's (Preferred)
Experience:
- International voice process: 1 year (Required)
Language:
- English British (UK) accent (Required)
Location:
- Kanpur, Uttar Pradesh (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
📌 Business Development Associate (Kanpur)
🏢 BizzBuzz Creations.com
📍 Kanpur