CRM – Thanjavur TVS
Responsible for managing customer relationships, supervising the CRE team, handling sales and service customer complaints, and improving overall customer satisfaction.
Location: Thanjavur TVS
No. 64, Arulanandha Nagar East Extension, Pudukkottai Road, Thanjavur – 613 007
Job Description
- Manage daily CRM operations.
- Supervise the CRE team and monitor performance.
- Handle customer complaints related to both sales and service.
- Ensure timely customer follow-ups and complaint resolution.
- Improve customer satisfaction and retention.
- Maintain customer records and prepare reports.
Required Experience
- Minimum 3–5 years of experience in the automobile industry is mandatory.
- Experience in CRM operations is preferred.
- Positive communication and team management skills.
- Ability to resolve sales and service customer complaints effectively.
Preferred Location: Thanjavur, Tamil Nadu
Contact: +91 79045 35094
Email:
[email protected]
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Relationship Manager (CRM) (Thanjavur)
🏢 Thanjavur TVS
📍 Thanjavur