We are looking for a Sales professional with strong communication skills and a good understanding of basic cybersecurity-related issues. The candidate will be responsible for customer acquisition, sales activities, and identifying or escalating suspicious activities and potential fraud cases.
Key Responsibilities
- Generate new leads and convert prospects into customers.
- Handle customer calls, queries, follow-ups, and sales negotiations.
- Understand customer requirements and provide appropriate product/service information.
- Understand basic cyber-related complaints and identify cases that require escalation.
- Maintain proper records of customer interactions, sales activities, and reported fraud cases.
- Verify customer information and follow prescribed KYC/company verification procedures where applicable.
- Meet assigned sales targets while following company compliance and security guidelines.
Required Skills
- Excellent communication skills.
- Sales and customer-handling experience.
- Basic understanding of cybersecurity and digital payments.
- Good analytical and problem-solving skills.
- Strong attention to detail and documentation skills.
- Ability to work with CRM, Excel/Google Sheets, and communication tools.
Preferred Experience
- Sales / Business Development
- Customer Support
- Fraud Detection / Risk Operations
- FinTech / Digital Payments
- Cybersecurity / Cyber Fraud Awareness
Qualification
- Graduate or equivalent qualification preferred.
- Freshers with strong communication skills and relevant knowledge may also apply.
Training Provided: Comprehensive training will be provided to selected candidates to help them understand their roles, responsibilities, and company processes. Freshers are welcome to apply.