- Manage daily operational activities and ensure smooth workflow.
- Maintain and update records, reports, and documentation.
- Coordinate with internal teams and clients for timely task completion.
- Monitor daily performance, productivity, and operational targets.
- Handle customer queries and resolve operational issues.
- Prepare daily, weekly, and monthly MIS reports.
- Ensure data accuracy and follow company policies and procedures.
- Support management in planning, monitoring, and improving operational processes.