Qualification: Any Graduate
Experience: Fresher / 1–2 years
Location: Vadodara
Job Responsibilities:
- Attend and respond to incoming calls and provide proper assistance to candidates/clients.
- Check and respond to official emails on a regular basis.
- Handle queries related to exam/assessment centres and provide necessary information.
- Coordinate with different examination centres for availability, requirements, and related updates.
- Coordinate and manage centre booking activities as per project requirements.
- Maintain proper records of calls, emails, centre details, bookings, and follow-ups.
- Coordinate with internal teams and external centre representatives for smooth execution of projects.
- Follow up on pending queries and ensure timely resolution.
- Perform other helpdesk and coordination activities as assigned by the management.
Required Skills:
- Positive communication and coordination skills.
- Basic knowledge of MS Office and email handling.
- Good follow-up and record-keeping skills.
- Ability to communicate professionally with clients, candidates, and centre representatives.
- Freshers who are willing to learn and work in a coordination-based role can apply.
Work Location: In person
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