17 Oct
|
Talent Vision Services
|
Zirakpur
17 Oct
Talent Vision Services
Zirakpur
JOB DESCRIPTION
Fine Dining Restaurant Manager
Company: TWH Hospitality
Location: Pooja Palazio, Zirakpur, Punjab
Experience: 48 Years
Salary: Up to 35,000 per month
Employment Type: Full-Time
1. Job Overview
TWH Hospitality is seeking an experienced and result-oriented Fine Dining Restaurant Manager to oversee daily restaurant operations, financial reporting, staff management, inventory control, and guest relations. The candidate will ensure premium hospitality standards, operational efficiency, cost control, and overall profitability.
2. Key Responsibilities
A. Restaurant Operations & Guest Experience
- Manage daily restaurant operations and coordinate with kitchen, service, and management teams.
- Maintain fine dining standards, service etiquette, ambience, hygiene, and guest satisfaction.
- Handle guest feedback, complaints, VIP guests, and special requests professionally.
- Ensure compliance with restaurant SOPs, food safety standards, and opening/closing procedures.
B. MIS Reporting & Financial Management
- Prepare daily sales reports, weekly MIS, and monthly performance reports.
- Track sales across cash, card, UPI, and other payment modes; reconcile collections with POS records.
- Monitor revenue, expenses, discounts, complimentary orders, and cancellations.
- Track Profit & Loss (P&L;), food and beverage costs, and labour expenses.
- Identify cost variances and coordinate with Accounts for financial reporting and reconciliations.
C. Employee Management & HR Coordination
- Maintain employee attendance, leave records, duty rosters, and shift schedules.
- Coordinate staff recruitment, onboarding,
and training.
- Maintain employee records, salary details, and attendance-based payroll inputs.
- Verify overtime and attendance for salary processing with HR and Accounts.
- Monitor staff performance, discipline, productivity, and staffing requirements.
D. Stock & Inventory Control
- Manage stocks of food, beverages, consumables, and restaurant supplies.
- Maintain inventory records for receipts, consumption, wastage, and closing stock.
- Conduct physical stock verification and reconcile inventory records.
- Coordinate procurement with vendors and monitor stock replenishment.
- Minimise wastage, pilferage, expiry-related losses, and unnecessary inventory costs.
E. Billing, Vendor & Compliance Management
- Supervise billing, payment collection, cash closing, and POS reconciliation.
- Coordinate vendor procurement, deliveries, quality checks, and invoice verification.
- Maintain purchase, stock receipt, return, and wastage records.
- Ensure compliance with applicable food safety, hygiene, licensing, and statutory requirements.
3. Required Qualifications & Skills
- 48 years of experience in restaurant management, preferably in fine dining, premium restaurants, hotels, or upscale hospitality.
- Strong knowledge of restaurant operations, food and beverage service, and guest relations.
- Practical experience in MIS, daily sales reporting, monthly reports, and P&L; monitoring.
- Knowledge of inventory control, food cost management, vendor coordination, and stock reconciliation.
- Experience in recruitment, attendance management, roster planning, and salary coordination.
- Working knowledge of MS Excel, POS systems, and billing software.
- Strong leadership, communication, organisational, and problem-solving skills.
- A degree or diploma in Hotel or Hospitality Management is preferred.
4. Key Performance Indicators (KPIs)
- Timely and accurate MIS, daily sales, and monthly reporting.
- Sales performance, profitability, and effective expense control.
- Inventory accuracy and reduction in stock wastage.
- Efficient staff scheduling, attendance, and workforce management.
- Guest satisfaction and prompt complaint resolution.
- Compliance with restaurant SOPs, hygiene standards, and financial controls.
5. Ideal Candidate Profile
A hands-on hospitality professional with robust operational, financial, and administrative skills, capable of managing premium guest experiences alongside reporting, P&L; monitoring, recruitment, payroll coordination, and inventory control.
Application Requirements:
Interested candidates should share their updated CV along with current CTC, expected CTC, notice period, and relevant experience.
Compensation: Up to 35,000 per month, depending on experience and suitability.
📌 Restaurant Manager (Zirakpur)
🏢 Talent Vision Services
📍 Zirakpur