AMADO LIFE / AMADO LLP is hiring TWO Receptionists / Front Office Executives in Nilambur, Malappuram, Kerala: one for Salon & Beauty and one for our Physiotherapy & Sports Recovery Centre.
Full-time, in office role. Minimum 2 years of relevant reception, front-office, hospitality or customer-service experience is required. Experience in a salon, clinic, hospital, hotel or wellness centre is preferred.
Key responsibilities
- Welcome every client and patient warmly, respectfully and professionally.
- Handle phone calls, WhatsApp enquiries, appointments, reminders and follow-ups.
- Manage billing software, invoices, cash/UPI/card payment entries and accurate daily reconciliation.
- Use computers, email, spreadsheets and digital appointment/customer records confidently.
- Coordinate schedules with salon staff, physiotherapists and the recovery team.
- Explain approved services, packages and prices clearly, and refer clinical questions to qualified staff.
- Handle complaints calmly, escalate concerns promptly and maintain a comfortable reception environment.
- Protect client confidentiality and support smooth daily front-office operations.
Requirements
- Minimum 2 years of relevant experience.
- Fluent Malayalam and basic English communication.
- Practical billing and computer skills, including spreadsheets and accurate data entry.
- Strong client service, hospitality, listening skills, patience and professional conduct.
- Reliability, attention to detail and good teamwork.
Indicative salary: Rs.12,000 per month; final salary and employment terms will be confirmed after interview, subject to applicable requirements.
Apply through Indeed with your CV, relevant experience, expected salary, notice period and earliest joining date. State whether you prefer salon reception, physiotherapy reception or either.
Contact:
[email protected]. Location: Nilambur, Kerala. Early joining preferred. Applications are initially being invited for three days. This is an ongoing role, not a three-day employment contract.
Pay: ₹12,000.00 per month
Work Location: In person
📌 Receptionist / Front Office Executive (Nilambur)
🏢 amado
📍 Nilambur