Roles & Responsibilities

1. ERP Support:

- Troubleshoot ERP software issues
- Assist with data entry, reporting, and analytics
- Coordinate with ERP vendors for support and updates
- Troubleshooting: Identifying and resolving technical issues related to ERP software.
- System Maintenance: Performing routine maintenance tasks, such as backups and updates.
- User Support: Assisting end-users with ERP-related queries and issues.
- Configuration and Customization: Configuring and customizing ERP systems to meet business requirements.
- Data Management: Managing data integrity, security, and backups.
- Integration: Integrating ERP with other systems and third-party applications.
- Testing and Quality Assurance: Testing ERP systems to ensure functionality and performance.
- Documentation and Training: Creating documentation and providing training to end-users.
- System Upgrades and Implementation: Upgrading and implementing new ERP systems.
- Vendor Management: Coordinating with ERP vendors for support, updates, and issues.

2. Biometric Attendance Support:

- Install, configure, and maintain biometric attendance machines
- Troubleshoot issues with fingerprint scanners and facial recognition software
- Ensure accurate attendance tracking and reporting

3. CCTV Camera Support:

- Install, configure,



and maintain CCTV cameras and recording systems
- Ensure camera coverage and visibility
- Troubleshoot issues with camera connectivity and footage quality

4. Hardware Maintenance Support:

- Repair and maintain computer hardware, laptops, desktops, printers, and peripherals
- Perform routine maintenance tasks, like cleaning and updating software
- Troubleshoot hardware issues, like network connectivity and printer problems

5. Network Support:

- Ensure network connectivity and stability
- Troubleshoot internet and Wi-Fi issues
- Configure network settings and permissions

6. Software Support:

- Assist with software installation, updates, and troubleshooting
- Ensure software compliance and licensing
- Coordinate with software vendors for support and updates

Key Skills:

- Strong problem-solving and analytical skills
- Valuable communication and interpersonal skills
- Ability to work with different software, hardware, and systems
- Basic computer networking knowledge
- Familiarity with ERP software, biometric attendance systems, and CCTV cameras
- Ability to learn new technologies quickly
- Organizational and time management skills
- Attention to detail and accuracy

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 IT Support Engineer (Patan)
🏢 MRK Healthcare
📍 Patan