Company: P3S Ventures Private Limited | iNvent – Apple Premium Partner
Department: Customer Support
Position Type: Internship

About the Role

We are looking for a customer-focused and enthusiastic Customer Support Intern to join our team at an Apple Premium Partner Store. The candidate will be responsible for handling customer calls, addressing queries, providing product-related information, and ensuring a smooth and satisfying customer experience.

Key Responsibilities

- Handle incoming customer calls and respond to customer queries professionally and promptly.
- Build strong customer relationships and ensure high levels of customer satisfaction.
- Provide accurate information about Apple products, services, accessories, and store offerings.
- Assist customers with product-related queries, service requests, and follow-ups.
- Coordinate with the store sales and service teams to resolve customer concerns efficiently.
- Follow up with customers to ensure their queries and concerns have been addressed.
- Maintain records of customer interactions, feedback, and follow-up requests.
- Stay up to date with the latest Apple products, features, technologies, and updates.
- Maintain professional communication and represent the company positively in every customer interaction.





Skills and Qualifications

- Valuable verbal communication skills in English and Hindi.
- Strong interpersonal skills with a customer-first approach.
- Basic knowledge of smartphones and technology; familiarity with Apple products is an advantage.
- Good listening, problem-solving, and follow-up skills.
- Basic computer knowledge and familiarity with MS Office or Google Workspace.
- Willingness to learn about Apple products and customer support processes.

Preferred Candidate Profile

- Freshers and students looking for practical experience in customer support are welcome to apply.
- Positive attitude, patience, and a willingness to learn.
- Ability to handle customer queries calmly and professionally.
- Strong sense of responsibility and attention to detail.

Learning Opportunities

- Hands-on experience in customer relationship management.
- Exposure to Apple's product ecosystem and retail operations.
- Development of communication, problem-solving, and customer service skills.

Location: OMAXE WORLD STREET, Faridabad, Haryana 121101
Role: Customer Support Intern

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Intern (Faridabad)
🏢 P3S Ventures
📍 Faridabad