- Position: HR Executive – Recruitment
- Reports to: Care Manager
Key responsibilities
1. Lead follow-up and outbound calling
- Make daily outbound calls to sourced, referred and previously shortlisted candidates.
- Follow up promptly on every lead until it ends in an interview.
- Record each call outcome and next step in the tracker or ATS the same day.
2. Interview scheduling
- Line up qualified candidates for interviews with hiring managers and the client.
- Confirm each slot with the candidate a day before, and reschedule quickly when needed to keep the pipeline moving.
- Coordinate with interviewers so no scheduled slot goes unused.
3. Target achievement
- Work to defined daily, weekly and monthly targets for calls, interviews lined up and closures.
- Report progress against targets and flag shortfalls early, with a plan to close the gap.
4. Candidate screening
- Screen profiles and conduct telephonic screening on experience, communication, availability, salary expectations and fit for the role.
- Shortlist only candidates who meet the Caremark process requirements, and verify documents and details before submission.
5. Candidate retention
- Stay in regular contact with selected candidates from offer to joining, to reduce drop-offs and no-shows.
- Address concerns on role, pay, shifts, location or onboarding, and escalate any issue you cannot resolve.
- Track early attrition among current joiners and support them through the first weeks.
6. Meeting Caremark demand
- Understand the Caremark hiring requirements, including headcount, role profile, timelines and quality criteria.
- Keep a ready pipeline so that open positions are filled on schedule.
- Give the HR Manager and the client regular updates on openings, pipeline status and closures.
Key performance indicators
Performance is measured against targets set by Caremark.