ABOUT THE ROLE
Kloche Cakery is an upscale, egg-free patisserie in East of Kailash. We are looking for a Front of House Lead to run our outlet during the evening shift. You will be the face of Kloche for every customer who walks in, calls, or messages us. This role needs someone polished, calm under pressure, and genuinely good with people.
WHAT YOU WILL DO
- Welcome and serve walk-in customers with warmth and care
- Answer calls and respond to WhatsApp queries promptly and professionally
- Take orders and billing on Petpooja
- Coordinate deliveries through Rapido, Porter, and similar services
- Assign packing and dispatch to the commis chef, and step in to pack orders when it gets busy
- Pass custom cake inquiries to the right team member with complete details
- Escalate issues and complaints to management calmly and on time
- Keep the counter, display, and store presentable throughout the shift
WHO WE ARE LOOKING FOR
- Minimum 2 years of experience in a café, restaurant, bakery, or hotel front desk
- Fluent English preferred; comfortable speaking in Hindi
- Polished, well-presented, and confident with customers
- Stays calm and organised when it’s busy
- Explicit communicator on the phone and on WhatsApp
- Reliable and punctual; we are trusting you with our outlet
- Petpooja or POS experience is a plus
- Must be comfortable with the 5 PM – 1 AM shift and able to manage your own commute
TO APPLY
Send your CV to
[email protected] or call/WhatsApp +91-XXXXXXXXXX.
Pay: ₹25,000.00 - ₹32,000.00 per month
Experience:
- Front desk: 2 years (Required)
Language:
- English (Required)
Work Location: In person
📌 Front of House Lead- Evening Shift (Delhi)
🏢 Kloche Cakery
📍 Delhi