17 Oct
|
Nivasa Group
|
Gurugram
17 Oct
Nivasa Group
Gurugram
Department: Sales / Studio Operations
Industry: Luxury Furniture, Home Décor & Interior Design
Location: Furniture Studio / Showroom
Reporting To: Studio Manager / Sales Manager
1. Job Profile:
To manage the display, presentation, sales, and coordination of art pieces, sculptures, decorative objects, artefacts, and luxury accessories within the furniture studio. The role requires a strong aesthetic sense, product knowledge, client-handling skills, and the ability to create an exceptional luxury shopping experience.
2. Key Responsibilities
A. Art Pieces & Product Management
- Manage and maintain the display of art pieces, sculptures, artefacts, paintings, collectibles, and luxury decorative accessories.
- Ensure products are displayed attractively and in line with the brand’s luxury positioning.
- Maintain updated product catalogues, pricing details, product specifications, and inventory records.
- Coordinate with the procurement and merchandising teams for product availability, replenishment, and current collections.
- Ensure the safe handling, storage, and presentation of valuable and delicate art pieces.
B. Sales & Client Relationship Management
- Welcome and assist clients visiting the furniture studio and understand their art and décor requirements.
- Recommend suitable art pieces and accessories based on clients’ tastes, budgets, interiors, and design preferences.
- Explain product concepts, materials, craftsmanship, origin, finishing, and design value.
- Achieve assigned sales targets and contribute to studio revenue.
- Develop and maintain relationships with high-net-worth individuals, interior designers, architects, and luxury home buyers.
- Follow up on enquiries, quotations, proposals, and pending orders to convert leads into sales.
C. Styling & Visual Merchandising
- Create aesthetically appealing arrangements of art pieces with luxury furniture and interior settings.
- Coordinate with interior designers and the visual merchandising team for styling and display changes.
- Suggest suitable artwork, sculptures, and decorative pieces for different interior themes and spaces.
- Maintain the premium appearance, cleanliness, lighting, and presentation of the art display area.
D. Order & Delivery Coordination
- Coordinate with the sales, logistics, procurement, and installation teams for order processing and timely delivery.
- Ensure accurate documentation of orders, payments, delivery schedules, and client requirements.
- Monitor the condition of art pieces before dispatch and after installation, wherever applicable.
- Handle client feedback and coordinate the resolution of complaints or product-related concerns.
E. Reporting & Administration
- Maintain daily sales reports, client enquiry records, stock registers, and follow-up trackers.
- Monitor slow-moving products and share sales insights with management.
- Maintain accurate product tagging, pricing labels, and inventory documentation.
- Follow company policies,
service standards, and studio operating procedures.
3. Qualifications & Experience
- Graduate in Fine Arts, Art History, Interior Design, Fashion & Lifestyle, Business Administration, or a related field preferred.
- 2–5 years of experience in luxury home décor, art galleries, premium furniture, lifestyle retail, or interior design studios.
- Experience in selling art pieces, sculptures, artefacts, or luxury decorative accessories will be an advantage.
4. Required Skills & Competencies
- Strong aesthetic sense and understanding of art, décor, colour coordination, and interior styling.
- Excellent communication, presentation, negotiation, and client relationship skills.
- Knowledge of luxury customer service and premium retail sales.
- Ability to understand customer preferences and recommend suitable products.
- Strong attention to detail in product handling, display, and documentation.
- Proficiency in MS Excel, email, and basic inventory or CRM systems.
- Professional appearance, customer orientation, and a service-focused attitude.
5. Key Performance Indicators (KPIs)
- Achievement of monthly sales targets.
- Conversion rate of enquiries into confirmed orders.
- Average order value and revenue contribution.
- Client satisfaction and repeat business.
- Accuracy of inventory and sales documentation.
- Timely follow-up on leads and quotations.
- Quality and upkeep of art displays and visual merchandising.
- Timely coordination of deliveries and resolution of customer concerns.
Pay: ₹40,000.00 - ₹70,000.00 per month
Work Location: In person
📌 Art Executive (Gurugram)
🏢 Nivasa Group
📍 Gurugram