JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job title: Facilities Coordinator – Soft Services
Location: Bangalore Client co-working site / premium office environment
Shift: 24x7 rotational shift may apply
Role summary: We are looking for a Facilities Coordinator – Soft Services to manage day-to-day workplace operations for a premium BFSI office environment. The role will focus on housekeeping, floor care, upkeep of fixtures and furnishings, pantry and cafeteria coordination, service quality, and client experience. The position requires strong adherence to KPIs, SLAs, governance standards, and site compliance requirements.
Key responsibilities:
Manage soft services operations across the office in a 24x7 shift environment
Ensure housekeeping, hygiene, pantry, and cafeteria services meet expected standards
Maintain premium office spaces, including fixtures, furnishings, meeting rooms, and common areas
Monitor cleaning methods,
chemicals, and procedures for different floor and surface types
Track vendor performance and ensure SLA and KPI compliance
Conduct routine inspections, audits, and follow-up on corrective actions
Coordinate with internal teams and client stakeholders for seamless workplace delivery
Maintain required records, logs, checklists, and compliance documentation
Candidate profile:
Experience in facilities, workplace, soft services, or hospitality operations
Strong knowledge of premium office upkeep and floor maintenance practices
Valuable understanding of cleaning solutions, procedures, and cafeteria management
Good communication skills and collaborative working style
Professional, pleasant, and customer-focused approach
Hospitality background preferred
Preferred experience:
BFSI or other high-compliance corporate environments
KPI- and SLA-driven service delivery models
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
📌 Facilities Coordinator – Soft Services (Bengaluru)
🏢 JLL
📍 Bengaluru