Job Description: Academic Counsellor – EdTech Industry

Job Title: Senior Academic Counsellor / Academic Counsellor
Industry: Education Technology (EdTech)
Experience Required: 1–3+ Years
Department: Sales / Student Counselling

Job Summary

We are looking for an experienced and result-oriented Academic Counsellor to guide prospective students and parents in selecting suitable educational programmes. The ideal candidate should have experience in student counselling, lead management, course sales, admissions, and achieving enrolment targets in the EdTech or education sector.

Key Responsibilities

- Handle inbound and outbound calls to connect with prospective students and parents.
- Understand students' academic backgrounds, career aspirations, and learning requirements.
- Counsel students on suitable courses, programmes, and career opportunities.
- Explain course curriculum, features, fees, payment options, and admission procedures.
- Manage and follow up on leads generated through digital marketing, referrals, and other channels.
- Convert qualified leads into admissions through effective counselling and relationship management.
- Handle student queries, objections, and concerns professionally.
- Maintain accurate lead records, follow-up schedules, and counselling updates in CRM software.
- Achieve monthly and quarterly admission, conversion, and revenue targets.
- Coordinate with academic, sales, and operations teams to ensure a smooth admission process.




- Maintain regular communication with prospective students until enrolment is completed.
- Track counselling performance and contribute to improving conversion rates and student experience.

Required Skills

- Excellent verbal and written communication skills.
- Strong counselling, negotiation, and objection-handling abilities.
- Proven experience in sales, admissions, or academic counselling.
- Ability to manage multiple leads and maintain consistent follow-ups.
- Strong interpersonal skills and a student-centric approach.
- Familiarity with CRM tools, lead management systems, and MS Office.
- Ability to work in a target-driven and fast-paced environment.
- Valuable time management, problem-solving, and relationship-building skills.

Eligibility Criteria

- Graduate in any discipline; a relevant postgraduate qualification is an advantage.
- Minimum 1–3 years of experience in academic counselling, inside sales, admissions, or the EdTech industry.
- Experience handling student enquiries, counselling prospective learners, and converting leads into admissions.
- Prior experience in online education, test preparation, higher education, or professional upskilling programmes is preferred.

Key Performance Indicators (KPIs)

- Monthly admission and revenue targets.
- Lead-to-admission conversion rate.
- Number of leads contacted and counselled.
- Follow-up efficiency and lead closure rate.
- CRM accuracy and pipeline management.
- Student satisfaction and quality of counselling

Pay: ₹12,000.00 - ₹41,000.00 per month

Work Location: In person

📌 Senior Academic Counselor (Delhi)
🏢 Nexus Consulting Solutions
📍 Delhi