Job Overview

We are seeking a skilled and detail-oriented CCTV Security Analyst & Manager to oversee CCTV surveillance operations, analyse video footage, identify potential security threats, and ensure timely escalation of incidents to relevant stakeholders.

The ideal candidate should possess hands-on experience in CCTV monitoring, video footage analysis, and Video Management Systems (VMS), along with an understanding of AI-powered video analytics, including object detection and behavioural analysis.

This role requires strong situational awareness, sound judgement, and the ability to respond promptly to security incidents while ensuring accurate incident documentation and effective communication with stakeholders.

Key Responsibilities

1. CCTV Monitoring & Surveillance

- Monitor CCTV feeds and recorded footage to identify suspicious activities, security breaches, safety concerns, and unusual behaviour.
- Analyse live and recorded video footage to identify, assess, and verify potential security incidents.
- Maintain continuous situational awareness across designated surveillance areas.
- Ensure effective utilisation of CCTV monitoring platforms and Video Management Systems (VMS).

2. AI-Based Video Analytics & Event Verification

- Review and validate alerts generated by AI-powered CCTV analytics systems.
- Analyse AI-detected events involving object detection, behavioural anomalies, unauthorised access, loitering, aggression, falls, and other predefined security or safety events.
- Distinguish genuine security incidents from false positives to ensure accurate incident assessment.
- Provide feedback on AI detection accuracy and event classification to support continuous system improvement.

3. Incident Management & Escalation

- Assess the severity and urgency of detected security incidents and safety-related events.
- Promptly escalate verified incidents and critical events to designated stakeholders in accordance with established escalation procedures and response timelines.
- Coordinate with security personnel, management, and relevant response teams to facilitate timely incident resolution.
- Maintain accurate incident records, including event descriptions, timestamps, camera locations, supporting footage, and actions taken.
- Track escalated incidents through acknowledgement, follow-up, and closure.

4. Video Investigation & Evidence Analysis





- Conduct detailed investigations using footage from multiple CCTV cameras, where available.
- Correlate timestamps, camera locations, and video sequences to reconstruct incident timelines.
- Extract relevant footage, screenshots, and supporting evidence for incident reporting and investigation.
- Ensure proper handling, confidentiality, and preservation of video evidence in accordance with organisational policies.

5. Security Operations Management & Reporting

- Oversee daily CCTV monitoring activities and ensure adherence to established security protocols.
- Prepare incident reports, monitoring summaries, and periodic security analysis reports.
- Identify recurring security patterns, operational risks, and areas requiring attention.
- Coordinate with internal stakeholders to improve incident response effectiveness and monitoring procedures.
- Support the development and continuous improvement of CCTV monitoring workflows, incident classification, and escalation procedures.

Requirements & Qualifications

Essential Requirements

- Minimum 2 years of practical experience in CCTV monitoring, security surveillance, video analysis, or security operations.
- Hands-on experience with CCTV systems and Video Management Systems (VMS).
- Ability to analyse live and recorded surveillance footage and identify security-related incidents.
- Familiarity with AI-based video analytics, including object detection, behavioural detection, and automated event alerts.
- Ability to review, verify, and classify detected events accurately.
- Experience correlating timestamps, camera locations, and footage from multiple cameras for incident investigation.
- Robust understanding of incident reporting, escalation procedures, and security response workflows.
- Excellent observation, analytical thinking, problem-solving, and decision-making skills.
- Strong communication and coordination skills, particularly in time-sensitive situations.
- Ability to work independently, prioritise critical incidents,



and maintain confidentiality when handling sensitive surveillance information.

Preferred Qualifications

- Diploma or degree in Security Management, Information Technology, Computer Science, Criminal Justice, or a related discipline.
- Experience working in a Security Operations Centre (SOC), Command Centre, or centralised CCTV monitoring environment.
- Familiarity with AI-driven surveillance technologies, intelligent video analytics, and automated incident management platforms.
- Experience with CCTV investigation, evidence management, and security incident documentation.
- Prior experience coordinating incident responses with security teams, operational management, or external stakeholders.
- Familiarity with surveillance data protection, privacy requirements, and security compliance procedures.

Key Competencies

- Attention to Detail: Ability to identify subtle security threats, unusual patterns, and critical events within surveillance footage.
- Rapid Incident Response: Ability to assess incidents quickly and initiate the appropriate escalation procedures.
- Analytical Capability: Strong ability to interpret video evidence, correlate events, and establish accurate incident timelines.
- Technical Proficiency: Competence in CCTV systems, VMS platforms, and AI-enabled surveillance technologies.
- Stakeholder Communication: Ability to communicate incidents clearly, accurately, and promptly to relevant personnel.
- Operational Accountability: Commitment to maintaining reliable surveillance operations, accurate reporting, and proper incident follow-up.

Key Performance Expectations

- Timely detection, verification, and escalation of security incidents.
- Accurate classification of CCTV and AI-generated security events.
- Effective reduction of false alarms through proper event validation.
- Comprehensive and accurate incident documentation.
- Adherence to incident escalation procedures and established response timelines.
- Effective coordination with relevant stakeholders until incident closure.

Role Objective

To ensure effective CCTV surveillance operations through accurate video analysis, AI-assisted event verification, proactive incident management, and rapid stakeholder escalation, contributing to a safer, more secure, and efficiently managed operational environment.

Pay: ₹7,500.00 - ₹15,000.00 per month

Work Location: Remote

📌 CCTV Security Analyst & Manager (India)
🏢 Bao Bao Pte
📍 India