- Coordinate with the sales team to process customer orders efficiently
- Create and manage Sales Orders, Quotations, and Invoices in SAP
- Ensure timely order execution by coordinating with production, logistics, and dispatch teams
- Track order status and update customers/sales team regularly
- Maintain accurate records of sales transactions and customer data in SAP
- Prepare MIS reports, sales analysis, and dashboards
- Handle customer inquiries, complaints, and follow-ups
- Coordinate with finance for payment tracking and credit control
- Ensure proper documentation and compliance with company policies
- Support sales team in tender documentation and contract management
Key Skills & Competencies:
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- Good communication and coordination skills
- Proficiency in MS Excel and reporting tools
- Attention to detail and problem-solving ability
- Ability to work under pressure and meet deadlines