Shift Timings: US Eastern / Central Time (Night Shift in India)
Working Days: Monday to Saturday
Experience: 1–3+ years (US Process / Dispatch / Logistics)
What You Will Do
- Answer Calls: Talk to US clients, drivers, and partners with clear and friendly English.
- Assign Trips: Give rides to drivers and manage daily schedule changes in real time.
- Make Follow-up Calls: Confirm trip details with customers so everything runs smoothly.
- Stay Connected: Chat daily with the US management team using RingCentral.
- Use Dispatch Tools: Work on transportation software to track drivers and trips.
- Worked on other duties as assigned by the supervisor.
What We Are Looking For
- Fluent English: Clear,
natural spoken and written English (easy for US callers to understand).
- Experience: 1–3 years in US dispatching, logistics, or US call centers/BPO.
- Computer Skills: Comfortable learning dispatch software (experience with Bambi is a big plus).
- Night Shift Ready: Able to work US business hours (Night Shift in Mohali).
- Problem Solver: Calm, confident, and quick to fix daily scheduling issues.
Pay: ₹21,000.00 - ₹30,000.00 per month
Advantages:
- Health insurance
- Paid time off
Work Location: In person
📌 Logistics Coordinator (Sahibzada Ajit Singh Nagar)
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📍 Sahibzada Ajit Singh Nagar
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