Indeed Job Title

HR & Operations Executive

People, Culture & Business Operations

Job Description

We are looking for an HR & Operations Executive who can manage day-to-day HR activities, coordinate hiring and onboarding, handle employee administration, and support business operations across our digital marketing agency.

This role offers hands-on exposure to people management, client coordination, sales support, office administration, and the founder’s office. You will work closely with the founder, management, and different teams to keep hiring, employee processes, client coordination, and internal operations running smoothly.

Key responsibilities include:

HR & Recruitment

- Coordinate hiring requirements with managers based on upcoming projects and business needs
- Post job openings on Indeed, Naukri, LinkedIn, and other recruitment platforms, and keep the company careers page updated
- Screen resumes, manage AI-based candidate screening on the company website, and coordinate interviews with hiring managers
- Conduct reference checks and coordinate background verification where required
- Coordinate salary discussions, prepare offer letters, and follow up with selected candidates until they join
- Maintain a talent pool of suitable candidates for current and future hiring needs
- Prepare appointment letters, NDAs, and joining documents, and collect required employee information and certificates
- Coordinate employee email accounts, software access, devices, and first-day induction
- Track attendance, working hours, shift timings, leaves, and the annual holiday calendar
- Coordinate monthly payroll, salary slips, incentives, sales commissions, reimbursements, and expense claims
- Organise employee engagement activities, festival celebrations, birthdays, team outings, and internal announcements
- Support employer branding through LinkedIn and Instagram content, employee stories, company reviews, job fairs, and college events

Office & Business Operations

- Manage office supplies, vendors, housekeeping, visitor coordination, and office security arrangements
- Maintain records of company assets, including laptops, equipment, and other assigned resources
- Coordinate business travel, meetings, and internal or external events
- Maintain company subscriptions, registrations, licences, renewals, and other administrative records




- Track pending operational tasks and follow up with the relevant teams to ensure timely completion

Client Coordination & Experience

- Coordinate new client onboarding, collect required documents and account access for Google Ads, Meta, and websites, and schedule kickoff meetings
- Conduct periodic client satisfaction check-ins, coordinate feedback surveys, and follow up on client concerns
- Coordinate the collection of client reviews and testimonials for Google, Clutch, GoodFirms, and other relevant platforms
- Manage client festival greetings, gifts, and relationship-related activities
- Maintain records of client contracts, NDAs, renewal dates, and related documentation

Sales & Marketing Coordination

- Make initial calls to current enquiries, understand basic requirements, and schedule meetings for the sales team
- Collect campaign results, project information, and performance data from internal teams for case studies
- Format proposals, presentations, company profiles, and other business documents
- Coordinate the preparation and submission of company documents for tenders and RFPs
- Manage registrations, reminders, schedules, and arrangements for webinars and business events

Founder’s Office & Management Support

- Manage the founder’s calendar, meetings, travel arrangements, and follow-up tasks
- Coordinate with the accounts team regarding pending client payments and payment follow-ups
- Track important deadlines for subscriptions, registrations, licences, contracts, and renewals
- Follow up with relevant team members on pending tasks and provide timely status updates to management

Experience

Candidates with relevant experience in HR operations, recruitment, employee administration, office administration, business operations, or executive coordination can apply.

Experience in managing multiple responsibilities, coordinating with different teams, and maintaining accurate records will be preferred.



Candidates with experience in a digital marketing agency, IT company, or other service-based business will have an advantage.

Who Can Apply

Candidates can apply if they have:

- Good understanding of recruitment, resume screening, interview coordination, and employee onboarding
- Ability to manage attendance, leave records, payroll coordination, and employee documentation
- Strong organisational skills and the ability to handle multiple responsibilities simultaneously
- Clear written and verbal communication skills in English and Hindi
- Confidence in communicating with employees, candidates, clients, vendors, and management
- Good follow-up skills and the ability to track pending tasks, deadlines, and renewals
- Working knowledge of Excel, Google Sheets, email, and online documentation tools
- Ability to maintain confidential employee, payroll, client, and company information responsibly
- A proactive approach to identifying operational gaps and resolving routine issues
- Willingness to work across HR, client coordination, sales support, office administration, and management activities

Bonus If You Also Bring

- Experience with HR software such as Keka, Zoho People, greytHR, or similar platforms
- Basic knowledge of payroll processing, PF, ESI, and applicable employment compliance
- Experience working in a digital marketing agency, IT company, or service-based business
- Basic Canva skills for employer branding and internal communication
- Experience coordinating client onboarding, preparing business documents, or supporting a founder or management team

Skills

HR Operations · Recruitment Coordination · Resume Screening · Interview Scheduling · Employee Onboarding · Payroll Coordination · Attendance & Leave Management · Employee Engagement · Employer Branding · Office Administration · Client Coordination · Sales Support · Vendor Management · Executive Assistance · Documentation · Excel · Google Sheets · Communication · Task & Follow-Up Management

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Ability to commute/relocate:

- Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

📌 HR & Operations Executive (Ghaziabad)
🏢 Digital Marketing Doctor
📍 Ghaziabad