We are hiring an energetic and customer-focused Guest Service Associate for Goa!
Location: Goa
Roles & Responsibilities
- Guest Engagement: Warmly welcome guests, manage check-ins/check-outs, and deliver exceptional front-line service.
- Front Desk Operations: Address guest inquiries, resolve complaints quickly, and handle reservations accurately.
- Local Concierge: Provide expert recommendations on local Goa attractions, activities, and dining.
- Cross-Department Support: Coordinate closely with Housekeeping and F&B; teams to fulfill guest requests.
- Service Standards: Maintain brand quality, professional grooming, and guest safety protocols.