Customer Support Executive – International Chat Process

Location: Sector 30, Gurugram, Haryana
Work Mode: Work from Office
Employment Type: Full-Time
Experience: Minimum 6 months in International BFSI/BPO
Compensation: Up to ₹31,000 CTC per month
Working Days: 5 days per week
Shift: Rotational shifts
Week Off: Rotational week-offs
Cab Facility: Both-side cab facility
Joining Date: 28 September 2026

Job Summary

We are looking for Customer Support Executives to join an international chat support process in the BFSI/financial services domain. The role involves assisting customers through chat, addressing service-related queries, and providing accurate information while following established process and quality guidelines.

Key Responsibilities

- Handle customer queries through international chat support.
- Provide accurate and timely assistance for customer concerns.
- Support customers with account, transaction, and service-related queries.
- Follow defined process guidelines, quality standards, and compliance requirements.
- Maintain professional communication throughout customer interactions.




- Manage multiple customer conversations while maintaining accuracy and response quality.
- Document customer interactions and update information as required.

Candidate Requirements

- Minimum 6 months of experience in an international BFSI or BPO process.
- Good written and verbal communication skills.
- Solid typing and multitasking abilities.
- Customer-service-oriented approach.
- Good attention to detail and problem-solving skills.
- Comfortable working in rotational shifts and rotational week-offs.
- Candidates available to join on or around 28 September 2026 are preferred.

Compensation & Benefits

- CTC up to ₹31,000 per month, based on experience and eligibility.
- 5-day working schedule.
- Both-side cab facility.
- Opportunity to work in an international customer support process.
- Professional work environment with process-based training and support.

Job Type

Full-Time | Work from Office

Location: Sector 30, Gurugram, Haryana

Email - [email protected]

Contact - +91-XXXXXXXXXX

Pay: ₹30,000.00 - ₹31,000.00 per month

Work Location: In person

📌 Customer Support Executive – International Chat Process (Gurugram)
🏢 Medhansh Business Services
📍 Gurugram