- Build and maintain strong relationships with existing and potential customers.
- Understand customer interests and recommend suitable products based on their preferences.
- Manage customer interactions before, during, and after their store visit.
- Contact customers to share product updates, new arrivals, and relevant offers.
- Maintain regular communication with customers to improve satisfaction and loyalty.
- Record customer details, preferences, and interaction history in the CRM system.
- Coordinate with the store sales team to ensure smooth customer service.
- Identify opportunities to increase customer visits, repeat sales, and referrals.
- Resolve customer concerns and ensure a positive experience at every touchpoint.
- Track customer feedback and share useful insights with the store management team.
- Support customer engagement activities, promotional campaigns, and special events.
- Follow company policies and maintain skilled standards while interacting with customers.
Qualifications and Skills
- Graduate in any discipline preferred.
- 1–3 years of experience in customer relationship management, retail sales, hospitality, or a similar field.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Sales Executive (Raipur)
🏢 The Sleep
📍 Raipur
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