JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through qualified growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Role: Facility Coordinator - Technical ServicesLocation: Gurugram - Client site - Premium office space
24*7 Rotational Shift

Position SummaryProvide technical facility support for premium office environment, ensuring optimal performance of building systems, technology infrastructure, and operations through proactive monitoring, rapid response, and compliance with stringent SLAs and KPIs.
Key ResponsibilitiesMonitor and manage critical building systems (HVAC, BMS, lighting, access control, life safety) through CMMS and automation platforms
Support facility technology systems including conference room AV, digital signage, environmental sensors, and smart building technologies
Execute all tasks in strict adherence to established SLAs/KPIs, tracking performance metrics and ensuring response/resolution times are consistently met
Coordinate preventive maintenance programs, verify contractor work quality, and maintain detailed service records
Maintain comprehensive documentation including SOPs, emergency protocols,



system diagrams, and compliance reports
Serve as primary technical contact for vendors and contractors, monitoring performance against SLA requirements
Participate in 24/7 on-call rotation for emergency facility issues and execute emergency response procedures
Provide clear communication to building occupants regarding maintenance activities and respond professionally to service requests

Required QualificationsEducation: Technical diploma/degree in Electrical, Mechanical, Building Services Engineering, or related field. BMS certification preferred.
Experience: Minimum 3-5 years in facility operations or technical facility management in Grade A/premium office environments with demonstrated SLA compliance.
Technical Skills: Strong knowledge of building systems (HVAC, electrical, plumbing, fire life safety, access control), BMS platforms (Johnson Controls, Honeywell, Siemens etc.), CMMS systems (Maximo, Archibus), and Microsoft Office.
Core Competencies: Exceptional attention to detail, strong organizational abilities, analytical problem-solving skills, excellent communication, customer service orientation, and flexibility for extended hours/weekends.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below.



We’re interested in getting to know you and what you bring to the table!

Personalized advantages that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Facility Coordinator - Technical Services (Gurugram)
🏢 JLL
📍 Gurugram