17 Oct
|
Navcore Consulting
|
Sarjapura
17 Oct
Navcore Consulting
Sarjapura
Department: Sales & Business Development
Reports To: Director
Industry: Parks, Entertainment, Hospitality & Leisure
LocoBear is looking for a dynamic and results-driven Head of Sales to lead our sales and business development function across our parks and entertainment centers.
The ideal candidate will be responsible for developing and executing sales strategies, driving revenue growth across multiple channels, building strategic partnerships, and leading a high-performing sales team. This role will oversee key business verticals, including CRM, Corporate Sales, School Groups, Events, and Birthday Parties, ensuring consistent growth, operational alignment, and exceptional customer experiences.
The successful candidate will bring solid sales leadership, strategic thinking, and a proven track record of driving business growth within the theme park, hospitality, entertainment, or leisure industry.
Key Responsibilities
1. Sales Strategy & Revenue Growth
- Develop and implement comprehensive sales strategies aligned with business objectives and revenue targets.
- Drive revenue growth across all sales channels, including corporate sales, school groups, events, birthday parties, and CRM-led initiatives.
- Identify new business opportunities, expand market reach, and maximize existing revenue streams.
- Establish sales targets, KPIs, and performance benchmarks for each business vertical.
2. Team Leadership & Performance Management
- Lead, mentor, and develop a team of specialized managers across CRM, Corporate Sales, School Groups, Events, and Birthday Parties.
- Set clear performance goals, monitor results, and ensure accountability against sales targets.
- Build a performance-driven culture focused on collaboration, productivity, and continuous improvement.
- Identify training needs and strengthen the team's sales capabilities.
3. Corporate & Key Account Management
- Build and maintain strong relationships with corporate clients, schools,
event organizers, travel trade partners, and other strategic accounts.
- Develop long-term partnerships, negotiate commercial agreements, and drive repeat business.
- Identify opportunities for bulk bookings, group visits, corporate outings, and large-scale events.
- Strengthen customer retention and maximize the lifetime value of key accounts.
4. CRM & Customer Engagement
- Oversee CRM strategy, system utilization, customer segmentation, and database management.
- Leverage customer insights to improve retention, repeat visits, upselling, and cross-selling.
- Collaborate with marketing to develop targeted campaigns and personalized customer engagement initiatives.
- Track campaign performance and optimize conversion rates across customer segments.
5. Cross-Functional Collaboration
- Work closely with Marketing, Operations, and Guest Experience teams to align sales initiatives with business priorities.
- Coordinate the planning and execution of promotional campaigns, seasonal offers, and special events.
- Ensure seamless coordination between sales commitments and on-ground operational delivery.
- Contribute to improving the overall guest experience and customer satisfaction.
6. Market Analysis & Business Planning
- Monitor market trends, customer behavior, competitor activities, and industry developments.
- Identify emerging opportunities and recommend strategies to strengthen market positioning.
- Prepare sales forecasts, revenue projections, and business performance reports.
- Use data-driven insights to evaluate performance and make informed commercial decisions.
7. Budgeting & Process Optimization
- Manage the sales budget and allocate resources effectively to achieve business objectives.
- Review sales processes, systems, and workflows to improve efficiency and productivity.
- Prepare regular reports on revenue, pipeline performance, conversion rates, team productivity, and business growth.
- Present performance updates, forecasts, and strategic recommendations to senior management.
Qualifications & Experience
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- Minimum 8+ years of experience in sales management, preferably within the theme park, hospitality, entertainment, or leisure industry.
- Demonstrated success in leading sales teams and achieving revenue targets.
- Strong understanding of corporate sales, group bookings, school partnerships, event sales, and CRM-led customer engagement.
- Proven experience in key account management, commercial negotiations, and business development.
- Proficiency in CRM platforms, sales management tools, reporting, and forecasting.
- Excellent leadership, communication, presentation, and relationship management skills.
- Strong analytical abilities with a strategic and commercially focused mindset.
Preferred Skills
- Experience managing multiple sales channels or business verticals across multiple locations.
- Proven ability to drive large-scale events, corporate outings, school visits, and group bookings
Pay: ₹1,200,000.00 - ₹1,700,000.00 per year
Application Question(s):
- Do you live in Bangalore currently?
- Are you comfortable with on-site role at Sarjapur, Bangalore?
- What is your current CTC?
- What is your notice period?
- Do you have experience working in gaming/entertainment industry?
Experience:
- sales: 5 years (Required)
Work Location: In person
📌 Head of Sales (Sarjapura)
🏢 Navcore Consulting
📍 Sarjapura