1. Key ResponsibilitiesA. Sales & Business Development

- Identify and develop new customers in the cutting tools, automotive, engineering, and manufacturing industries.
- Visit customers regularly to generate enquiries and develop business relationships.
- Promote carbide cutting tools, indexable tools, solid carbide tools, and other company products.
- Prepare quotations, follow up on enquiries, negotiate commercial terms, and convert enquiries into orders.
- Achieve monthly and annual sales targets.
- Develop new markets and maintain relationships with existing customers.
- Monitor competitor products, pricing, and market trends.
- Follow up on outstanding payments in coordination with the accounts department.

2. Technical Application Support

- Understand customer machining requirements, drawings, components, and production processes.
- Recommend suitable cutting tools and machining solutions based on the application.
- Support customers in tool selection, cutting parameters, and machining process improvement.
- Conduct tool trials and demonstrate product performance at customer sites.
- Assist customers in improving tool life, productivity, surface finish, and machining efficiency.
- Troubleshoot machining issues such as tool wear, tool breakage, vibration, and poor surface finish.
- Coordinate with the technical and production teams to resolve application-related problems.

3. Customer Relationship Management

- Maintain regular communication with customers and provide timely technical support.
- Collect customer feedback and identify opportunities for repeat business.
- Prepare customer visit reports, sales reports, and application trial reports.




- Ensure prompt follow-up on customer complaints and technical queries.
- Build long-term customer relationships to improve customer satisfaction and retention.

4. Internal Coordination

- Coordinate with the Design, Production, Quality, PPC, and Dispatch departments.
- Follow up on customer orders, delivery schedules, and product availability.
- Share customer requirements and market feedback with the management team.
- Maintain accurate records of enquiries, quotations, orders, and customer visits in the CRM or company reporting system.

5. Educational Qualification

- Diploma / BE / B.Tech in Mechanical Engineering, Production Engineering, or a related discipline.
- ITI with relevant cutting-tool industry experience may also be considered.

6. Experience

- 1–5 years of experience in sales, application engineering, or technical marketing in the cutting tools or machine tool industry.
- Experience with CNC machining, carbide cutting tools, indexable tools, or precision machining will be preferred.
- Freshers with robust technical knowledge and good communication skills may also be considered.

7. Technical Skills

- Knowledge of CNC turning, milling, drilling, and machining operations.
- Understanding of carbide tools, indexable inserts, tool holders, and cutting tool applications.




- Basic knowledge of cutting speed, feed rate, depth of cut, and tool life.
- Ability to read engineering drawings and understand component specifications.
- Knowledge of machining troubleshooting and tool performance evaluation.
- Basic computer skills, including MS Excel, Word, and PowerPoint.

8. Required Competencies

- Good communication and negotiation skills.
- Strong customer-handling and relationship-building abilities.
- Technical problem-solving and analytical skills.
- Willingness to travel for customer visits and business development.
- Target-oriented approach and self-motivation.
- Good presentation, reporting, and coordination skills.

9. Key Performance Indicators (KPIs)

- Achievement of monthly and annual sales targets.
- Number of new customers developed.
- Number of customer visits and technical demonstrations completed.
- Conversion rate of enquiries into orders.
- Revenue growth and repeat business.
- Successful tool trials and application improvements.
- Customer satisfaction and complaint resolution.
- Collection follow-up and timely submission of sales reports.

10. Job Requirements

- Willingness to travel to customer locations as required.
- Valid driving licence and two-wheeler/four-wheeler availability, if required for the role.
- Ability to work independently and coordinate with cross-functional teams.

Approved By: ____________________

Pay: ₹250,000.00 - ₹550,000.00 per year

Benefits:

- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Sales & Application Engineer (Bhosari)
🏢 UTTAM TOOLS
📍 Bhosari