- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person.
- Answer, screen, and forward incoming phone calls.
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort, and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges,).
- Maintain registers at the reception (Attendance / Visitor log).
- Order front office supplies and keep inventory of stock.
- Arrange travel, accommodation and prepare vouchers (only if instructed).
- Qualified attitude and appearance, Good written and verbal communication skills.
- To be resourceful and proactive when an issue arises.
- Multi-tasking and time management skills, with ability to priorities tasks.
- Update calendars and schedule meetings.
- Arrange travel and accommodation and prepare vouchers.
- Keep updated records of office expenses and costs.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.