- Manage day-to-day insurance operations and ensure smooth process execution.
- Handle insurance policy processing, documentation, endorsements, renewals, and related transactions.
- Coordinate with customers, insurance companies, brokers, and internal teams.
- Verify policy documents and ensure accuracy of insurance-related information.
- Monitor pending cases and ensure timely closure within defined TAT.
- Resolve operational issues and customer queries effectively.
- Maintain accurate records, MIS, and daily/weekly operational reports.
- Track policy renewals, claims, endorsements, and other insurance activities.
- Ensure compliance with company policies, SOPs, and regulatory requirements.
- Support the team in achieving operational targets and maintaining service quality.
- Identify process gaps and suggest improvements to increase efficiency.
- Guide and support junior team members whenever required.
Requirements
- Graduate in any discipline; insurance/finance-related qualification will be an advantage.
- 2–5 years of experience in insurance operations or a related process.
- Good knowledge of insurance products, policy processing, and documentation.
- Strong communication and coordination skills.
- Good working knowledge of MS Excel and MS Office.
- Strong attention to detail and problem-solving ability.
- Ability to manage multiple tasks and meet deadlines.
- Good analytical and organizational skills.
Pay: ₹20,000.00 - ₹40,000.00 per month
Perks:
- Paid sick time
- Paid time off
Application Question(s):
- Do you have experience in Health & Motors Insurance Operation?
- How many yrs of experience do you have in Health & Motors Insurance Operation?
- Are you immediate joiner ?