Customer Support Executive

Meal: One-Time Meal
Cab: Both-Side Cab Facility
Working Days: 5 Days Working
Salary: ₹15,000 – ₹25,000 In-Hand + Incentives
Experience: Fresher
Qualification: Minimum 12th Pass
Location: Okhla Industrial Area Phase-i, Delhi, Delhi

Roles & Responsibilities

- Handle customer queries through calls, emails and other communication channels.
- Communicate professionally with international customers and understand their requirements.
- Provide accurate information and suitable solutions to customer queries.
- Assist customers with product, service and process-related concerns.
- Maintain a positive and qualified customer experience.
- Follow up with customers whenever required.
- Maintain proper records of customer interactions and updates.
- Coordinate with internal teams for timely resolution of customer concerns.
- Identify suitable sales opportunities during customer interactions.
- Recommend relevant products or services based on customer requirements.
- Work towards achieving assigned sales and performance targets.




- Maintain good customer relationships through effective communication.

Requirements

- Excellent English communication skills are mandatory.
- Must be confident while communicating with customers.
- Should have good sales and convincing skills.
- Good interpersonal and problem-solving abilities.
- Positive attitude and willingness to learn.
- Fresher candidates can apply.
- Ability to work in a target-oriented setting.
- Good listening and customer-handling skills.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund

Application Question(s):

- How much do you rate your English communication skill out of 10 ?
- How many months of experience do you have in calling related role ?
- What's your last in-hand salary ?
- Are you ok with sales role as well with higher incentives ?

Education:

- Bachelor's (Preferred)

Language:

- English (Preferred)

Work Location: In person

📌 CSE (Customer Support Executive) (Okhla Phase I)
🏢 Prathama BPO
📍 Okhla Phase I