17 Oct
|
Caara India
|
Lajpat Nagar
17 Oct
Caara India
Lajpat Nagar
Job Purpose
To deliver an exceptional guest experience by preparing and serving high-quality beverages, providing attentive food and beverage service, and maintaining the highest standards of quality, hygiene, and hospitality in accordance with CAARA’s service standards.
Key Responsibilities
- Welcome guests warmly, assist with seating, present menus, and provide recommendations on food and beverages.
- Prepare and serve coffee, espresso-based beverages, teas, and other drinks as per standard recipes and presentation guidelines.
- Take accurate food and beverage orders and coordinate with the kitchen, bar, and service teams for timely delivery.
- Operate and maintain coffee machines, grinders, blenders, and other beverage equipment as required.
- Ensure consistent beverage quality, portioning, presentation, and service standards.
- Maintain cleanliness and readiness of tables, service stations, coffee counters, workstations, and equipment.
- Monitor guest requirements throughout the dining experience and respond promptly and professionally.
- Promote menu items, beverages, and add-ons to enhance guest satisfaction and support outlet sales.
- Monitor beverage and service inventory, replenish supplies, and follow proper storage and FIFO practices.
- Follow food safety, personal hygiene, grooming, and uniform standards at all times.
- Handle guest feedback and concerns professionally and escalate issues to the reporting manager when required.
- Assist with billing and payment procedures where assigned, ensuring accuracy and adherence to company policies.
- Complete opening, closing, and daily operational checklists as required.
- Coordinate effectively with colleagues to ensure smooth restaurant operations, particularly during peak service hours.
- Follow company policies, standard operating procedures, and instructions from the reporting manager.
Required Skills & Qualifications
- Previous experience in barista, café, restaurant, or food and beverage service roles is preferred; freshers with a willingness to learn may also apply.
- Basic knowledge of coffee preparation, espresso-based beverages, and beverage equipment is an advantage.
- Good communication, interpersonal, and guest-handling skills.
- Pleasant personality, professional grooming, and a positive, guest-focused attitude.
- Strong teamwork, attention to detail, and time-management skills.
- Ability to work efficiently in a fast-paced restaurant environment.
- Flexibility to work in shifts, including weekends and holidays, as per operational requirements.
Performance Expectations
- Consistent beverage quality and guest service.
- Accurate order taking and timely delivery of food and beverages.
- High standards of cleanliness, hygiene, grooming, and presentation.
- Effective coordination between service, kitchen, and beverage teams.
- Positive guest feedback, responsible inventory handling, and contribution to outlet sales.
Job Type: Full-time
Advantages:
- Food provided
- Health insurance
- Provident Fund
Language:
- English (Preferred)
Work Location: In person
📌 Server/Barista (Lajpat Nagar)
🏢 Caara India
📍 Lajpat Nagar