Company: Hranker Educational Solutions Pvt. Ltd.
Location: Gurugram, Haryana
Work Mode: Work From Office (Onsite)
Experience: Freshers to 1 year
Job Summary
We are looking for a Student Support Executive who can handle student queries, provide timely assistance, and ensure a smooth student experience. The ideal candidate should have good communication skills, basic computer knowledge, and be comfortable making 100–150 calls per day.
Key Responsibilities
- Handle students’ queries over phone calls and provide accurate information and assistance.
- Make 100–150 calls daily to students for support, follow-ups, and query resolution.
- Help students with platform-related queries, login issues, test series, classes, and other services.
- Maintain records of calls, student queries, and follow-ups using basic computer tools.
- Escalate unresolved issues to the concerned team when required.
- Ensure a positive student experience through polite and professional communication.
Required Skills
- Fluent in Hindi with good verbal communication skills.
- Basic computer knowledge, including MS Excel and data entry.
- Comfortable making 100–150 calls per day.
- Patient, polite, and capable of handling student queries effectively.
- Valuable listening skills and a problem-solving attitude.
- Freshers are welcome to apply.
Job Details
- Job Type: Full-time
- Work Location: Onsite, Gurugram
- Experience: 0–1 year
If you enjoy interacting with people and helping students, we would love to hear from you!
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Student Support Executive (Gurugram)
🏢 Hranker
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.