Backend Executive – Travel Operations (TUI Process)

Location: Gurugram, Haryana
Job Type: Full-Time, Permanent
Work Mode: Work From Office
Department: Travel Operations
Salary: Up to ₹32,000 CTC per month, depending on experience and suitability
Working Days: 5 days per week
Weekly Offs: Rotational
Experience Required: Minimum 6 months of experience in the travel industry
Joining: Immediate joiners preferred

Job Overview

We are looking for a detail-oriented and organized Backend Executive – Travel Operations to support booking management and reservation-related activities for the TUI travel process in Gurugram.

The selected candidate will be responsible for processing travel bookings, cancellations, amendments, updating reservation details, and coordinating with internal teams and travel partners to ensure accurate and timely resolution of requests.

Candidates with prior travel process experience, strong English communication skills, and a customer-focused approach are encouraged to apply.

Key Responsibilities

- Process travel bookings, cancellations, and reservation amendments accurately.
- Review and manage booking-related requests within the defined turnaround time.
- Coordinate with internal departments and travel partners to resolve reservation-related issues.
- Update booking information and maintain accurate records in internal systems.
- Follow established standard operating procedures and process guidelines.
- Ensure accuracy, quality,



and timely completion of assigned tasks.
- Communicate professionally with internal stakeholders and business partners.
- Meet the process-specific quality and productivity targets.

Eligibility Criteria

- Minimum 6 months of relevant experience in the travel process is required.
- Graduates and undergraduates are eligible to apply.
- Solid English communication skills, equivalent to C1-level proficiency, are required.
- Basic computer knowledge and familiarity with data entry or booking systems.
- Good attention to detail, coordination, and problem-solving skills.
- Ability to work from the office in Gurugram.
- Willingness to work rotational shifts and rotational weekly offs, as per business requirements.

Salary and Benefits

- Monthly CTC of up to ₹32,000, based on relevant experience and suitability.
- Free two-way cab facility, subject to company transport policies and route eligibility.
- Five working days per week.
- Rotational weekly offs.
- Opportunity to gain experience in travel operations and booking management.

Note: The final compensation and applicable benefits will be communicated during the recruitment process.

Interview Process

- HR Interview
- Operations Interview

How to Apply

Interested candidates can share their updated CV or resume using the contact details below.

Recruitment Contact: Priyanshu
Email: [email protected]
Phone: +91-XXXXXXXXXX

Pay: ₹30,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Backend Executive – Travel Operations (TUI Process) (Gurugram)
🏢 Medhansh Business Services
📍 Gurugram