We are looking for a friendly and motivated Customer Support Executive to join our team in Ahmedabad. The candidate will be responsible for assisting customers, answering their questions, resolving basic issues, and maintaining good customer relationships.
Freshers with good communication skills are welcome to apply.
Responsibilities
- Respond to customer calls, messages, and emails.
- Understand customer requirements and provide appropriate assistance.
- Resolve basic customer complaints and issues.
- Follow up with customers when required.
- Maintain accurate customer records.
- Coordinate with internal teams to resolve customer queries.
- Provide regular updates to the reporting manager.
Requirements
- Good verbal and written communication skills.
- Basic computer knowledge.
- Ability to communicate professionally with customers.
- Willingness to learn.
- Freshers can apply.
- Previous customer service experience is an advantage but not mandatory.