Handle incoming and outgoing calls with prospective and existing clients.
Counsel clients about the company's Skin, Wellness, Aesthetic & Cosmetology services.
Understand client requirements and explain suitable services/packages.
Follow up with leads and convert enquiries into appointments.
Maintain daily calling, follow-up, and conversion reports.
Coordinate appointments with the concerned clinic/department.
Build good relationships with clients and provide professional assistance.
Achieve assigned calling, follow-up, appointment, and conversion targets.
Maintain accurate client information and follow company CRM/SOPs.
Handle client queries professionally and ensure a positive customer experience.
Candidate Requirements
Graduate in any discipline preferred.
Previous experience in Telecalling, Tele-counselling, Sales, Customer Service, Wellness, Healthcare, Skin Clinic, Hospitality, or related fields will be an advantage.
Excellent communication and convincing skills.
Solid customer-handling and follow-up abilities.
Comfortable communicating with clients over the phone.
Good knowledge of Hindi and English.
Positive attitude, confidence, and target-oriented approach.
Basic computer/CRM knowledge.
Training Details
Job Location: Chandigarh
Training: 5–7 Days – Unpaid
Employment Agreement: 2 Years
Working Hours: 9:30 AM – 6:30 PM
Training Location: Chandigarh
Employment Agreement-2 Year Employment Agreement will be applicable with the company.
The agreement will be signed at the time of joining.
Working Schedule
Timing: 9:30 AM to 6:30 PM-Monday to Friday-One rotation off, Saturday and Sunday are working.