- Provide technical support and troubleshooting for SolidWorks.
- Conduct product demonstrations, technical presentations, and customer training.
- Understand customer requirements and recommend suitable SolidWorks solutions.
- Assist customers with installation, activation, configuration, and software-related issues.
- Support customers in Part Modeling, Assembly, Drawing, Sheet Metal, and Weldment applications.
- Collaborate with the Sales Team during customer meetings, technical discussions, and product demonstrations.
- Provide timely post-sales technical support and ensure customer satisfaction.
- Prepare training materials, technical documents, and user guides.
- Stay updated with the latest SolidWorks features, tools, and technologies.