Key Responsibilities

- Handle patient enquiries through phone calls, WhatsApp, and other communication channels.
- Guide patients regarding doctor consultations, appointments, and hospital treatment processes.
- Coordinate with doctors, nursing staff, and hospital departments for smooth patient care.
- Explain hospital services, consultation procedures, and appointment processes to patients and their families.
- Maintain patient enquiry records, appointments, and follow-up details.
- Address patient concerns with empathy, professionalism, and confidentiality.
- Ensure timely patient follow-ups and smooth coordination throughout the consultation and treatment process.

Eligibility

- BAMS or BHMS qualification (Mandatory).
- Minimum 2 years of experience in a hospital, healthcare facility, patient coordination, or patient counselling (Mandatory).




- Good understanding of medical terminology and hospital procedures.
- Experience in patient communication and hospital coordination preferred.
- Candidates from Pune preferred.

Skills Required

- Excellent communication and interpersonal skills.
- Fluency in English, Hindi, and Marathi (Mandatory).
- Solid patient-handling and coordination skills.
- Basic computer knowledge and documentation skills.
- Professional attitude, empathy, and willingness to learn.
- Ability to work efficiently in a fast-paced hospital environment.

Pay: ₹16,000.00 - ₹25,000.00 per month

Education:

- Bachelor's (Preferred)

Location:

- Market Yard, Pune, Maharashtra (Required)

Work Location: In person

📌 Patient Coordinator – BAMS / BHMS (Pune)
🏢 Prolife Cancer Centre & Research Institute
📍 Pune